FAQ's
Order Tracking
Satinsky send email shipping (and tracking)
details to buyers once we dispatch the goods by courier. If sent by Airmail,
then it is not possible to provide tracking information.
Shipping
We usually ship our orders using DHL/Fedex and by Air/Sea Cargo it's depend upon to your order.
Transit
Times
Your
order will reach within 1 week when sent by courier while Airmail takes upto 2
weeks
Note: Weekends and Holidays
are not considered travel days
Payment
Options
Satinskyent.com is powered by PayPal and you may securely pay
online with Visa, Master Card, Discover or American Express, Wire Transfer (TT)
Return Policy
Our standard return policy for most products is
30 days from the ship date, however Satinsky has 15000 items featured on the website. The
return policy for each product may vary.
Return
Shipping: Customer is responsible for return shipping charges, unless the item
is confirmed defective with the manufacturer. If any product is found to be
defective, Satinskywill promptly
exchange.
Privacy Statement
When you provide contact or billing information
by E-mail, that information is kept strictly confidential. We will not sell,
share, or rent user information to any outside party not directly involved in
the processing of your current transaction. All information transmitted by you
to us while visiting our website is secured.
Quality
SatinskyStore has ISO 9001:2008 Certified
Company. We have FDA Registrations, and CE mark for many of our products.
Please inform us the product your requirement and we shall inform you if they
are certified
All Pricing/Information is Subject to Change
Without Notice
The utmost care was used in preparation of the Satinsky website but we cannot be responsible for errors or omissions. Prices are
updated electronically and, despite our best efforts, a small number of the
items on Satinskyent.com may reflect incorrect prices due to computer or
human error, etc. Rest assured, we verify price changes on a regular basis. If
the correct price is lower than our stated price, we will charge you the lower
amount and ship the item to you. If the correct price is higher than our stated
price, Satinsky will contact you before shipping for your approval.
For all prices, products and offers, we reserve the right to make
adjustments/changes due to changing market conditions, product discontinuation,
manufacturer price changes, errors, and other extenuating circumstances. We
make every effort to ensure the accuracy of the pricing on the Satinsky website. In addition, we cannot guarantee any Satinsky prices listed on
other websites or search engines.